Privacy Notice

We appreciate your visit to our websites and your interest in our company and our services. The protection of your personal data is very important to us. Our data protection practice is in accordance with the provisions of the German Data Protection Act (BDSG) as well as other data protection regulations on the Internet.

If you provide us with personal data, we will treat it in accordance with the data protection regulations. Data that you send us by e-mail will be forwarded to us via our e-mail provider in a secured environment and will be deleted immediately after answering, unless there are legal requirements for storage.

Please note that the correspondence by e-mail is not a secure form of communication and the content is not protected against unauthorized access by third parties. For confidential messages, we recommend regular post.

Personal Data

Personal data is information that provides information about your identity. This includes information such as your real name, your address, mailing address or telephone number. Information such as your IP address or favorite websites are not among them.

Collection and processing of personal data

In general, you can visit our websites without us needing your personal information.

For technical reasons your internet

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browser sends the following data to our web server for each access to our website:

  • the current IP address of the Internet connection you are using
  • the link through which you visit our website
  • the web pages that you visit within our Internet offers as well as date and time of your visit
  • the operating system you are using, browser name and browser version.

These files are stored anonymously and serve for statistical purposes only (e.g. to evaluate how many times the individual web pages are visited) or for network and systems monitoring to fix bugs (logfiles).

Reservation of consent

If we collect, process or transmit personal data for purposes other than those mentioned above, we will first seek your express and voluntary consent. The use of our offer will not depend on the granting of your consent, as far as this is legally and technically possible.

Once you have given your consent to the further use of your personal data, you can revoke it at any time with effect for the future. The revocation should be addressed to:

By Post:
ACM Business Aviation Handling GmbH
Montreal Avenue D415
77836 Rheinmünster

Via Email:

Transfer of personal data to third parties

In accordance with applicable laws and regulations for the protection of personal data, all personal data collected and collected in connection with our services will only be collected, processed and used for the purpose of contract execution.

When we hire third parties to support our data processing operations, they must commit to comply with our privacy practices and give us the right to review compliance with these standards and legal requirements. The legal responsibility for compliance with the statutory data protection regulations remains with ACM Business Aviation Handling GmbH (“order data processing”).

Surveys and transmission of personal data to state institutions, authorities and third parties required for the execution of the Air Transport Contract are only possible within the framework of mandatory legal provisions in compliance with data protection.

Safety measures

ACM AIR CHARTER aviation mbH has taken specific technical and organizational security measures to protect your personal data from manipulation, loss, destruction or access by unauthorized persons. The security measures are state-of-the-art and undergo continuous adaptation to new developments. All of our employees who may come into contact with personal data are required to comply with data protection regulations and are informed about the legal requirements.

Storage and deletion of personal data

All of your personal information stored by us will be immediately and irretrievably deleted as soon as it is no longer needed for the purposes for which you were collected, unless we are required by law to retain it. If we are obliged to store the data, the data will be irretrievably deleted at the end of the legally prescribed retention period.


In some cases, so-called “cookies” can be used on our websites. These are small text files that are transferred from our web server to your workstation. Cookies are used to recognize the workstation used on the next visit and to tell the server when you last visited which pages of our homepage. Personal data are not contained in the cookies and the cookies are not linked to other personal data stored with us. Cookies can only identify the workstation used, not the person of the user.

If you nevertheless do not want to accept cookies, you can find out in the help of your browser how to deactivate the cookie function (eg in Mozilla Firefox under “Tools  Settings  Privacy  Show Cookies). A limitation of the usability of our offer is not connected with it.

Web analytics tool (Matomo)

On our web pages the web analysis software Matomo is used, which serves the statistical evaluation of the visitor access. The analysis of user behavior is important, as it allows anonymous analysis of the demand for content, thus optimizing the offer.

Matomo uses so-called cookies, text files that are stored on your device.

Matomo allows you to recognize users who have been on the site before, as well as non-personal behavior analysis on the site. So we can z. B. from which side you came to our website and which pages you viewed on our website for how long.

We have no interest in seeing a specific person look at the website. But we have an interest in knowing how users generally look at our Web site, what they are interested in, and where bugs need to be fixed as a user encounters an incorrect or blank page. With the help of the determined data we try to adapt the service on the website according to the user behavior and optimize.

You have the right to object to this use of your data. You can prevent the analysis of user behavior by blocking the setting of cookies by this domain ( in your browser. For example, set up an exception in the browser. Please refer to the program help to find out how to set this up in your browser.

You also have the option of preventing any form of user analysis on this website in the future if you set a so-called block cookie or opt-out cookie.

Use of your personal data

Your personal application data will only be used for specific purposes and will only be processed for the advertised application process. There is no transfer to third parties. When sending a speculative application, your data can only be viewed by the HR department and by the responsible persons of the departments involved in the application process in order to check your profile for suitable job offers.

Your personal application data will be deleted automatically three months after completing the application process or three months after receiving your speculative application, unless you explicitly agree to a longer storage.

Contact, right to information and correction

In accordance with the legal provisions, we have appointed a data protection officer. If you have any questions regarding the processing of your personal information, you can contact the contact below:


ACM Business Aviation Handling GmbH
Stefanie Matz
Montreal Avenue D415
77836 Rheinmünster

Telefon +49 7229 3022-199
Telefax +49 7229 3022-180

You are also entitled to request information at any time as to whether and which personal data we have stored about you. At your request, the information can also be issued electronically. You have the right to delete / block inadmissible or correct incorrect data. On request, we will be pleased to provide you with information at any time

Update of this Privacy Policy

ACM Business Aviation Handling GmbH reserves the right to update this privacy policy if necessary to adapt to technical developments or in connection with the offer of new services or products. The current version can always be viewed on the website